Returns & Exchanges

Your satisfaction is important to us, so Luxome has a 30-day return policy from the date your product was delivered.

RETURNED ITEMS must be clean, not damaged, and in like-new condition. You must also include any Luxome carrying bags or totes.

We do not charge any return or restocking fees and extend to you our volume shipping discounts in the form of a prepaid shipping label. Please allow 2-3 business days for your refund, minus the return shipping fee, to be processed once your return has been received.

EXCHANGES are instant and free! Simply follow the button below to start your return request and select the new product you would like to receive. Exchange orders are processed to ship within 24 hours, Monday – Friday.