As a VIP Member, earn exclusive rewards every time you purchase on Luxome.com! Earn 15% Lux Credit back on your very first Luxome purchase!
THE MORE YOU SPEND,
the more perks you receive!
No obscure points system, just straight-forward Lux Credit and Rewards added directly to your VIP Account. Plus, all Lux Rewards notifications will be sent via email so everything can be managed directly in your inbox.
Shop & Earn Lux Credit
Tier levels are automatically applied based on your lifetime spend on Luxome.com. Continue to earn more perks as you shop for the best comfort essentials! Earn Lux Credit back with every purchase* as a VIP Member.
THE PERKS:
GOLD
$1 - $299
Lifetime Spend
30 Day Expiration
PLATINUM
$300 - $999
Lifetime Spend
90 Day Expiration
DIAMOND
$1000+
Lifetime Spend
180 Day Expiration
*Lux Credit earned is for all purchases made after 10/02/2023. Any previous purchases made before this date will not receive credit, but will count towards lifetime purchase history for tier qualification. Gift card purchases do not qualify for Lux Credit. To view rewards and earned Lux Credit, customers must sign up/sign in to their account and checkout with the same email address on Luxome.com. We cannot combine previous purchases made with another email.
How to redeem your credit
1.
At checkout, copy and paste your Lux Rewards Code into the Discount Code & Gift Card section. You can access via email OR in your account after you log in.
2.
Be sure to log into your account first. Click the button to APPLY CREDIT listed within your ORDER SUMMARY. Your credit will be applied to your order.
Questions
How do I use my LUX Credit?
Be sure to login to your account when visiting Luxome.com. At checkout, copy and paste your LUX Rewards Passcode into the Gift Card & Discount Code section, or simply click the button to APPLY CREDIT within your ORDER SUMMARY. Your credit will be applied to your order.
When will I receive my credit?
Your Lux Credit will be applied to your account within 24 hours of your eligible purchase. You will also receive an email notification once your credit has been added to your account.
Do I have to create an account in order to receive rewards?
You do not need to create a Luxome VIP Account. All of your rewards, credit, & tier information will be sent via email so everything can be managed directly in your inbox. However, without an account, you will not have access to the easy-to-use portal where you can view & manage your credit & rewards, as well as have additional access to exclusive VIP deals. Plus, it's free!
Can I use a discount code as well as my Lux Rewards?
Absolutely! Your Lux Credit works just like cash to spend on Luxome.com and can be used in conjunction with any discount code, gift card or promotion.
What does "lifetime purchases" mean?
Lifetime purchases mean how much you have spent with LUXOME since November 2018 (under a single email address).
How do I check my rewards balance?
Log in to your account and view your rewards in the menu on the right.
Can I earn Lux Credit on any purchase?
Almost! Earn Lux Credit on any purchase made on Luxome.com (after 10/2/23), except for the purchase of Gift Cards. Earned Lux Credit can be redeemed on any purchase, including gift cards!
I didn't receive my Lux Credit email...
Check your spam! Sometimes, emails can end up in spam by mistake. Please take a moment to check to see if the coupon email might have been filtered there and be sure to unmark the email as spam to guarantee you'll receive future emails from LUXOME.
If you're still experiencing difficulties, please contact customer service and we'll be more than happy to provide further assistance tailored to your specific situation.
I don't see my Lux Credit in my Order Confirmation...
Don't worry! Your Lux Credit is on it's way. You will receive an email notification once your credit has been added to your account. Please allow 24 hours for your Lux Credit to be processed.
If you're still experiencing difficulties, please contact customer service and we'll be more than happy to provide further assistance tailored to your specific situation.
What if I have more questions?
You can learn more about the Luxome VIP Program HERE as well as contact customer service for assistance with your account.